PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Listed prices on Willow and Lace are accurate to the best of our knowledge. However, in the unlikely event of an incorrectly priced item, Willow and Lace has the right to correct and/or change the price of the item. Willow and Lace reserves the right to modify the information on this site and the services and products described therein anytime without notice.
After placing an order, you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorise a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Willow and Lace. In addition, Willow and Lace reserves the right to decline or cancel any such order. If a cancelled purchase has already been charged to the customer’s credit card, Willow and Lace will issue a credit to the account in the same amount within 7 business days.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Shop 1111, Ellen Stirling Boulevard, Perth, WA, 6018, Australia